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Fast & Affordable Shipping

Our delivery service now offers more flexible timings with national orders expected to reach you in approximately 5-6 days and international deliveries taking about 6-8 days. Enjoy our economical national shipping rate of €8.99 on all orders within Germany. For international orders, shipping costs vary by item and can be checked by clicking the "plus shipping" link below the item's price in the list.

Economical Bulk Purchases

Benefit from our bulk purchase policy where, when ordering multiple items, you only need to pay the single highest shipping fee. This makes buying in bulk more cost-effective. For NON-EU countries, customers may be responsible for customs fees and should anticipate possible delays due to customs clearance, ensuring a smoother international shopping experience.

Special Shipping Notices

Certain items may require special handling due to their size, weight, or nature, resulting in necessary bulky goods and handling surcharges. These surcharges ensure your items are handled and shipped with care but please note that they are not refundable if the items are returned.

Stay Informed

Enhance your shopping experience by staying informed about our updated shipping policies, costs, and exclusive offers that make online shopping convenient and rewarding. For details on our shipping rates, exclusions, and to browse our extensive product range, please visit our shipping page. Remember, if your order and payment are processed by 1:00 p.m. from Monday to Friday, shipping will occur on the same working day with delivery by the next working day. Note that deliveries are not made on weekends or public holidays.

Consumer Cancellation Rights

As a consumer, you are entitled to cancel your purchase within 60 days without providing any reason. The cancellation period commences from the day you, or a designated third party other than the carrier, receive the goods. To initiate a cancellation, please contact RF Automech Solutions UG via post, fax, or email with a clear declaration of your decision.

Effects of Cancellation

Should you decide to cancel, we will refund all payments received from you, including the costs of standard delivery, within 60 days of your cancellation notice. We process refunds using the same payment method you used, ensuring a smooth transaction without any additional fees. The refund may be withheld until we have received the returned goods or proof of their return.

Exceptions to Cancellation

The right to cancel does not apply to products that are made to your specifications, clearly personalized, or goods that cannot be separated from other items after delivery.

Return Instructions

Please return the goods in their original condition and packaging if possible, using protective outer packaging if necessary. Returns should be sent back as insured packages and not freight collect.

Action in Case of Transport Damage

In the event of receiving damaged goods, do not use or modify the items. Seek confirmation of the damage from the delivery personnel and contact us immediately for guidance on how to proceed.

For more comprehensive information, we invite you to read our returns page. Take advantage of our 60-day return opportunity to make your purchase with peace of mind.